LABORATORY QUALITY POLICY
Bell Comm Technologies (BCT) Laboratory is committed to provide quality and superior calibration services. It is also our commitment to ensure continuous improvement in customer service and are committed to:
- Maintain good professional practice and quality of its calibration in servicing its customers;
- Ensure total customer satisfaction by delivering accurate, on-time calibration services and superior customer care and support;
- Establish, maintain, review and continually improve the management system in order to continually improve the competency of laboratory personnel and quality of calibration services;
- Committed in maintaining a management system that meets the requirements of Skim Akreditasi Makmal Malaysia and to advocate continuous improvement in the effectiveness of the management system.
- Ensure that there are no commercial, financial or other pressures which may compromise impartiality and if there is any it has to eliminate or minimize the risk
- Ensure all customers’ confidential information is properly protected.
